1 reviews | Active since Feb 2021
CAPITEC BANK IS A ****
CAPITEC BANK is a **** and they hire employees who **** their clients and they dont want to account . A Capitec consultant called me on 29 Jan and said my account was hacked and a company in Durban said i must authorize a de*****eck of R5000 because I received a holiday voucher , to my surprise the number she called me from its a Capitec clientele no. and when I interrogated her and asked how sure am I that this is Capitec Bank
She said I must called the no back which I did and indeed it went to Capitec clientele . This lady can see into my accounts , how many accounts i have and how much I have in my account without giving her my pin and account number. My 5000k was gone and withdrawn through cash send by a capitec consultant .
The worst part is receiving a bad service from mall of north Capitec bank in limpopo when i reported the incident . no one knew which step to take the only thing the consultant could tell me was that I will never receive my money back and the only thing i could do is report to Ombudsman. I even called the ***** dept from Capitec and they told me to do follow up at the branch i went to lodge an incident . i did that and they say i will not get my money back this is case matter to Police and it does not involve them anymore .. I do not want to do anything with this bank I am taking the matter further cause it seems the law does not favor Consumer rights and Capitec can just **** people and get away with it without paying the price .
If you bank with Capitec just know that your accounts and money are always at risk . the Security at Capitec is very weak and their employees can just manipulate it and still money from clients .
Till to date i did not get any help from Capitec Bank , they don't even show compassion or what so ever.as I write this I am still waiting for a incident letter from a consultant who helped me at the branch that I will not get my money ....bu tshe never updated me nothing .All i want is my money !
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
