SM
Siwongiwe M

1 reviews | Active since Oct 2019

31 May 2022, 23:34

Capitec bank is a ****

My sister transferred into a wrong number, and she call capitec call center which they log a case we tried to call the number which the number was transferred to is on voice mail

The agent at capitec the money has not be withdraw and the owner of the capitec the number is on voice but why cant capitec take that back they say that if that person cant answer the phone they is nothing they can do on they side we open the case at the police but that wont help coz the police will take years to help

Shame capitec is useless we just want the money back They see on the statement it was transferred

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jun 2022, 06:43
Official
Good day Siwongiwe
 Thank you for letting us know of your concern, and for your patience while we explore this matter.

 We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards
Capitec Bank