1 reviews | Active since Apr 2017

09 Aug 2019, 23:44

Capitec Bank is a ****** machinery

Around last week I tried withdrawing funds from my Capitec account. To my surprise, this was not possible because the bank had freezed my account without any notification given.

I then went to the Capitec bank for clarity and I was told that the bank reserves the right to cancel client relationship at anytime. But they never gave a specific reason for their actions.

So I suspect this is a racially motivated matter as I'm a black activist who have been on fire from White supremacists lately.

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Aug 2019, 11:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply12 Sept 2019, 11:01
Official
Good day Vukulu M

As per our telephonic discussion, your matter has been resolved.

Should you require further assistance, kindly contact us directly.

Complaint Management
Capitec Bank