CAPITEC BANK IS A NIGHTMARE BANK . WITHHOLDING MY MONEY FOR MORE THAN 70 DAYS WITHOUT ANY FEEDBACK

An amount of 72, 855 was paid into my account on the 16th of April 2025 for a bybit crypto trading sale. Capitec bank sent me an sms the next day saying that the transaction is reported as ***** and capitec bank withhold the fund and asked me to provide an affidavit and a certified copy of my ID and I made this document available to capitec bank including the proof of Nedbank payment that the person who paid the money sent to me.

I have visited capitec bank branch more than 10 times on this matter. I have sent several emails correspondence to capitec bank ***** department and customer services but no response. It's been 71 days now but capitec bank has hold on to my money and has also refused to provide me with a feedback despite my numerous requests for them to get back to me. This is a bank that enjoys tormenting it's clients and derives pleasure in its customers anguish. The sms sent to me on the 18th of April says my account has been identified in suspected ***** but no further information after this single sms especially after I contacted them and they asked for my documents at the branch. It's been 71 days now. CAPITEC BANK SHOULD RELEASE MY MONEY THAT THEY ARE HOLDING ON TO IN MY ACCOUNT. THE MONEY IS IN MY ACCOUNT BUT ITS ON HOLD TILL TODAY.