Capitec Bank is a joke

Everything with Capitec is the longest process. Only ever had terrible service with them.. I could not even change my physical address with them after bringing every document they claim to accept to change addresses, nothing is accepted, every branch i go to tells me different stories. I have not had 1 pleasant visit to a Capitec branch. The terrible service has pushed me to change banks and even closing the account has become a mission and a half. This bank is an absolute joke.