kL
kgomotso L
1 reviews | Active since Jan 2015
26 Jun 2023, 06:35
Capitec bank is a disappointment and ****
I have logged a query with capitec bank on the 24th of may about an online purchase dispute. I was told to wait 30days. I waited and called again to proceed with the dispute on the 24th of june and im being told again to wait for another 30 working days this time. Why am i struggling to get my money back? Why is it a different story everyday? I want my money
Helpful (0)
Replies (11)0
Replies (11)
Capitec Bank's replyOfficial
26 Jun 2023, 06:47Good day Kgomotso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply26 Jun 2023, 06:47
Official
Good day Kgomotso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:36I want my money. No one came back to me. I always must call and just recently the team leader pretended not to hear me. When i talk to consultants the line is good but he pretends not to hear and hang up.
kL
kgomotso L's update27 Jun 2023, 16:36
Reviewer Update
I want my money. No one came back to me. I always must call and just recently the team leader pretended not to hear me. When i talk to consultants the line is good but he pretends not to hear and hang up.
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:36I want my money
kL
kgomotso L's update27 Jun 2023, 16:36
Reviewer Update
I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:36I want my money
kL
kgomotso L's update27 Jun 2023, 16:36
Reviewer Update
I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:37I wany my money
kL
kgomotso L's update27 Jun 2023, 16:37
Reviewer Update
I wany my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:39Still after a million attempts to speak to the team leader after confirming my identity the line goes dead. I want my money
kL
kgomotso L's update27 Jun 2023, 16:39
Reviewer Update
Still after a million attempts to speak to the team leader after confirming my identity the line goes dead. I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:39I want my money
kL
kgomotso L's update27 Jun 2023, 16:39
Reviewer Update
I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:40Im still saying i want my money. Now im wasting airtime to keep calling the team leader. I want my money
kL
kgomotso L's update27 Jun 2023, 16:40
Reviewer Update
Im still saying i want my money. Now im wasting airtime to keep calling the team leader. I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:43The line keeps going dead after holding for a million minutes and being identified.
kL
kgomotso L's update27 Jun 2023, 16:43
Reviewer Update
The line keeps going dead after holding for a million minutes and being identified.
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:43I want my money
kL
kgomotso L's update27 Jun 2023, 16:43
Reviewer Update
I want my money
kL
kgomotso L's updateReviewer Update
27 Jun 2023, 16:46The line keeps going dead after holding for a million minutes
kL
kgomotso L's update27 Jun 2023, 16:46
Reviewer Update
The line keeps going dead after holding for a million minutes