kL
kgomotso L

1 reviews | Active since Jan 2015

13 Jun 2023, 16:22

Capitec bank is a disappointment

I have made a purchase online not realising its a ****. Contacted my bank which kept changing turnaround times from 24hours to 7days to 14days lastly 30days. I have given them all the requirements and facts on the fradulant matter but till today i have not recieved my money. Im disappointed in this bank that cant protect its customers...instead what is important for them is the r80 recall fee.

0
Replies (4)
kL
kgomotso L's update13 Jun 2023, 16:24
Reviewer Update
I need my money back.
Capitec Bank
Capitec Bank's reply13 Jun 2023, 22:23
Official
 Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank 
kL
kgomotso L's update13 Jun 2023, 22:24
Reviewer Update
Thanknyou. I hope a day 24hours
kL
kgomotso L's update13 Jun 2023, 22:25
Reviewer Update
Thank you. I hope a day is 24hours