Capitec Bank is a *****

Per my banking app; my Capitec access facility account is in arrears by R58 446,64 however per my access facility February statement the arrears are R12519,73 (and this is the true reflection of the arrears as at February 2023). I was unemployed from April 2023 however I started struggling payment towards my account only June and prior to that all was well. Now that I’m employed, I had planned to pay off my arrears by 03 March 2023 and then continue with my normal payments but I am appalled by the fact the bank put the whole account in arrears! This was even confirmed by nimble when I contacted them to get clarity. Even with my credit card, I have paid off my arrears but the R0 balance is still reflecting. As of April I am even moving my salary and other income to another bank because what is done at Capitec is disgusting.