BM
Busisiwe M

1 reviews | Active since Jan 2024

20 Jun 2024, 14:52

Capitec Bank is a ****

Wow this is shocking being *****ed by a bank wow. I withdrew a R1000 from a Capitec ATM only to receive a single R100 note that is questionable and is being rejected by all stores including their own ATM when I try depositing it back. Then when I went to the branch they tell to bring the person who send me the cash send. Now my brother has to drive from KZN to Soweto to resolve a R100 note that came straight from the Capitec ATM bank. We still in shock that how can a bank have such notes, being ********** by an entire bank. I wonder how many notes similar to this one have been circulated and now it has to inconvenience us. Spending R600+ to come resolve a R100 issue because an agent at Jabulani said the account holder who sent the cash send should come to Jabulani branch and not any other branch as the money was withdrawn at Jabulani really.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jun 2024, 18:02
Official
Good day Busisiwe. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank