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Elizabeth S
1 reviews | Active since Mar 2023
14 Mar 2023, 17:05
Capitec bank incompetency
Hello P capitec bank *** I spoke to Thabo regarding the R18500 tht we stuck at the ATM,he promised the query to b resolved ND paid in my acc in 14 days,to my surprise when I made a follow up since thy hev a tendency of nt getting bck to their clients ,I'm told by Colly Jacob's ND Dineo molefe I should wait another 14 days ,it is nw I'm told abt the processes tht I was never told abt ND I need my money ,I missed my other deadlines ND fined due to ths,nw I'm fined R6000 bcz of the capitec inco77mpetence
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Capitec Bank's replyOfficial
14 Mar 2023, 17:12Good day Elizabeth
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Mar 2023, 17:12
Official
Good day Elizabeth
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank