Capitec Bank HR

Dear Management

I am writing because I am extremely frustrated and exhausted with your slow process at service thus far.

This situation has become far more difficult than it should have been, and the delay is now affecting my ability to support my family.

Although the UI-19 you provided shows the correct reason for termination (Retrenchment), the termination reason that was captured on the UIF system/uFiling is incorrect.

UIF has rejected my claim because the information on your electronic submission does not match the documents.

This error is causing serious delays and financial stress for me. I urgently need the company to please correct this without any further delay by:

Updating the termination reason on uFiling to:

Retrenchment Re-submitting the corrected details to UIF. Confirming with me once the update is done.

I have done everything required from my side, and this issue is now the only thing preventing my UIF claim from being processed. This has been an exhausting and unnecessary struggle, and I really need this correction to be made urgently. Thank you for your prompt attention.

Because of the lack of correct information submitted to UIF, I now have to wait another 25 days before my claim can be processed again. This delay is completely unnecessary and has put me under even more financial strain.

The previous HR agent got my exit date wrong with Alexander forbes! please do your jobs right I will be going to hellopeter because this is not on.

please sort this out.ASAP