MS
Maryke S
1 reviews | Active since Aug 2021
27 Sept 2021, 16:41
Capitec Bank ********** service
I am unable to access my minor daughter's account. I do INTERNET BANKING. I've entered the pin nr incorrectly & was thrown out. After 6 calls & minus R30 on my phone I had to DRIVE to a branch where I was SHOWN the pin has been reset. Back home I am still unable to access her account. Does the customer care staff even know what they're doing? Even the person at the bank was frustrated for being held on the line for what seems to be ages.
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Capitec Bank's replyOfficial
27 Sept 2021, 17:49Good day Maryke
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Sept 2021, 17:49
Official
Good day Maryke
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank