capitec bank (headache bank)

<p>I went into the capitec bank inorder to have my instalment decreased from 3000 rands to 1700 as I now could not afford the inslament as the Company I now work for pays less,not only did I have to visit this branch 4 times and be told different stories instead of my instalment decreasing it has now increased to 4800 imagine getting paid 5000 rands,and having to pay such an instalment,I think that branch staff need more training as well as thier call center so instead of capitec giving me smart,simple I now have to sort out this mess that they have made ,whilst having no money to go to a branch as they took everything I earned whilst having been a customet for 5 years and this is the service i pay for</p>