MM
Mmakau M
1 reviews | Active since Oct 2016
29 Aug 2023, 21:11
Capitec Bank has taken the R500 I have sent to my sister.
Capitec Bank has taken the R500 I have sent to my sister. I sent my sister money from FNB to Capitec on the 26.08.2023. She could not confirm if the money was received as the banking app was giving her issues. When she eventually managed to get the app issue sorted, there was no money in the account. Transaction history doesn't show if there was money transferred to her. My sister is unemployed and desperate for this money.
The same thing happened to my colleague last month when his whole salary disappeared from Capitec & he never got his money back till this day.
This Bank must just close.
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Capitec Bank's replyOfficial
29 Aug 2023, 22:03Good day Mmakau
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply29 Aug 2023, 22:03
Official
Good day Mmakau
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank