Capitec bank has become the worst bank ever

We as clients of capitec are extremely unhappy because our accounts have been blocked, simply because I transferred money from my account to my mother (princess) my aunt (Felicia) and my cousin (Melisa) all the people receive money from or transfer money to accounts have been stopped just because I received money from them or they received money from me, it is said the money comes from a ********** account, I've been banking with capitec for the past 8 years if it was ********** why don't they check previous transactions from the same people in the past year, this is really frustrating because we are being sent from pillar to post and no one has a straight answer from capitec, everyday its a different story, first it was said they have a problem with their system then it was no there's ********** activity in the account but we are a working family we borrow each other money and pay each other back by bank transfer or cash send. Why is it a problem if we borrow each other money, why do we need permission from the bank, the amounts are not even in the thousands, it's 500, 100, 1000, why are we not getting assistance when we've been clients for so long. We have bills to pay our money is stuck in our accounts for no reason as the reasons don't make any sense. We are even thinking of changing banks the way we are so unhappy with capitec bank