1 reviews | Active since Apr 2018
Capitec bank has a bad customer service
Capitec is the Most Disgusting bank ever , especially their Call centre , they don't have Respect and they don't know how to treat customers, I had an argument with one of the call centre agents and he transferred me to one of his Supervisors or something , still instead of them helping me out he gave me an attitude and i ended up dropping the phone on his ear ................CAPITEC TEACH YOUR CALL CENTRE AGENT WHAT CUSTOMER SERVICE IS
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jackie Radyn will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jackie Radyn will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank