Capitec bank harassing clients

Am I the only one being abused by rude capitec consultants? For this complaint capitec must go listen to all the calls I received from their bully consultants. So I have a loan with capitec and have been paying it well with no problem. But recently from August I have been receiving calls from some rude consultants from the 21st asking me when will I pay my installment. A loan I have been paying for months on my salary day which is the 25th. All of a sudden I am being abused by calls and nusty questions. What really pushed me to write a review is that last month the person I spoke to promised to sort this out. But I received a call again on Thursday 21st November 2019,rudely being asked to make sure there's funds in my account. Then a message was sent to me on the 22nd November, which was Saturday. Stating that I have not paid my loan and should call and advise when will I pay. Yesterday 25th November also I received another message from capitec around 10h00am, stating that I should call to arrange a payment! I mean I only get paid on the 25th, why am I being so harassed by a bank I have used from 2015? Why am I being harassed like I'm on arrears? And what makes your consultants fell like they have a right to talk to us like we are invalid? Because of this ongoing harassment, I am even planning to finish your loan and migrate to nedbank. I am enough with the unprofessional treatment, being harassed and lack of client care. In my case you have done your worst