AM
Anele M
1 reviews | Active since Nov 2018
12 Nov 2019, 13:31
Capitec bank hacked my account
My name is Ntobeko Moses on the 18 and 19 of March my phone lost network and when I check my capitec account an amount of R3200 was transferred from my investment account to the person by the name of D Zungu, when I went to capitec to query about it they said they have both to do the money is already transferred from this person's account (D Zungu) is no longer in this person's account. I'm so disappointed on capitec, I lost loyalty on this bank. I believe this is an inside job capitec know where my money is and I need help please I need my money ASAP and if not I'm gonna do whatever it takes to expose the company and I'm gonna take this issue further. My number is *** for further information.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
13 Nov 2019, 09:52I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's reply13 Nov 2019, 09:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Nov 2019, 10:27Hi Anele
Please have Ntobeko contact us, or respond to the email we sent you with her details that we may get into contact with her.
Kind regards
Capitec Bank
Please have Ntobeko contact us, or respond to the email we sent you with her details that we may get into contact with her.
Kind regards
Capitec Bank
Capitec Bank's reply20 Nov 2019, 10:27
Official
Hi Anele
Please have Ntobeko contact us, or respond to the email we sent you with her details that we may get into contact with her.
Kind regards
Capitec Bank
Please have Ntobeko contact us, or respond to the email we sent you with her details that we may get into contact with her.
Kind regards
Capitec Bank
