Capitec bank got me stuck in the car with my 2 year old son for hours

As I write this review. I'm sitting in the car with my 2 year old son and we are stuck at a mall. Capitec has debit all the money in my account without my permission. I was buying food for my son and the card declined. When I checked my app, I saw this transaction. Now I can't even draw money to pay for a parking ticket so I can go home. We are stuck because of this scandalous bank. I'm 43mins in with a call to this useless bank and their rude employees. They told me to wait 24 hours. I have to sit with a crying baby in the car at the mall.