Capitec bank gives you faulty cards.

Rather go to another bank to open a savings account. My daughter is on holiday with her friend, and the capitec card she has is not working. I called Capitec and was told the card is now faulty, she cannot use it, I have to come in for a new card. It does not solve the fact that my daughter now has to run in between ATMs etc for me to send her cash, and that there is no other solution until I come into the branch to get a new card. I have never had a faulty card with FNB in 40 years!!!! What an inconveniance to tell people to do a money send? The first call centre agent told me there was nothing wrong with my card? The second told me it was faulty. Do they even know what is going on at the bank? Gives me no comfort even having a savings account there.