Capitec Bank Funeral Policy is a ****!

Do not open a funeral policy with Capitec, rather opt for another bank. They take your money and refuse payouts when it’s time to pay out a funeral policy, they find ways to discredit you, they find ways not to pay your claim because they are not for the interest of the client. Investigations take over two weeks and still not fruitful results, we struggled to bury my uncle, it has been two weeks with no claims that have been paid and every time we go to the branch they give us a run around, I have sent countless of emails and WhatsApp messages, called in-app to no avail. Do not choose this bank for anything, not even for business because your money will disappear and they will be of no help