Capitec Bank frizzed my account since 29 March 2023 till today

Capitec bank has frizzed my account on the 29 March 2023 because there was money that was transferred from ABSA to Capitec by my cousin now they think it's *****.fine Absa did send them an email saying that that money is not *****ulent. I have been going to the branch several times I did not get help.on the branch they told me that they will comeback to me within 24 hours from the day of incident. Even today I'm still waiting for their response I don't have money each and every time to Capitec tomorrow school are opening I don't have money to pay school fees for my kids Capitec have my money.please help me out with this