capitec bank *****s clients

capitec bank is a ***** of a bank has they allow customers accounts to be hacked into and transferred of 24 000 rand to be make to other capitec accounts .they can not be trusted with the clients money .my account was hacked into via cellphone banking they did transactions up to 24 000 and blocked off all my sms so i would not see until they were done with what they were doing .to me it seems as if it was a inside job as all the transactions were done to other capitec bank accounts and this was a new account .and when i did the 1st transaction it did not ask me for a otp pin and at that time i did not have the banking app install on my phone .and when we did call the call center they said they were unable to help me block or cancel the accounts .now the do not want to pay me back there money as it is the bank negligence cause there app was suppose to be safe .but it is not .then they stated that they are not responsibly for what has happen ,so i said i did phone in and request for them to stop the accounts but nothing was done ,they are not even doing an invention on the accounts that the money went into ,so it does show that all this is happening inside the bank and the clients money is not safe .now we are in a postion that were we do not have any funds cause all our cash is gone .can anyone help me in recovering the money back ***