IM
Itumeleng M

1 reviews | Active since Jan 2022

03 May 2022, 18:56

Capitec Bank *****

Yet Another disappointment. This morning I received a notification of bank debit order..

R185 was deducted by SS-MEDIC 330F***DE427DECK*0

I went to Capitec Bank for consultation unfortunately they said the money is deducted and cannot be disputed.. I didn't sign any papers of Policy nor Medical examination except of Clientele policy..

It's very disappointing that the number 1 trusted Bank with high cyber security get bridged like that and fail to over come their service delivery as said when opening a bank .. ****EN disappointed at your Services... I'd be glad to move to more secured Bank now other than waste another money on Capitec

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Replies (1)
Capitec Bank
Capitec Bank's reply03 May 2022, 20:33
Official
Good day  Itumeleng

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank