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Poppy M

1 reviews | Active since Jan 2016

17 Feb 2020, 12:04

capitec bank *****

an unauthorized transaction went off my Capitec account. It has been two weeks and no feedback, every time i call in i have to explain the same story from scratch. it seems there is a ***** happening with Capitec bank cards as my friends have complained about the same issue. Communication from capitec as to how far the investigation is would really be helpful.

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Capitec Bank
Capitec Bank's reply17 Feb 2020, 17:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank