Capitec Bank *****

I'm capitac client, I was having facility access fees of plus minus R50 000. On Friday morning I was trying to buy airtime using my capitac app. I found that I'm unable to to log in to my account. I than realise that my cellphone number is no longer exist than I block it. Than I went to CAPITAC BANK SOUTHWAY MALL Branch. They told me that my money was traffered to another account on Thursday afternoons. The first transfer was R20 000. They told me that even my debit orders are reversed. They make a long call and told me I will got a call after 2 to 4 weeks. Than advised me to open a case. To capitac I wish to know who increase my limit, how can they allow such an amount of money to be immediate payment. Who allow them to reverse my debit orders.

I think it is unfair to wait 2 to 4 weeks while I even don't know where my money transferred to. I've got many questions to this bank.