NM
Nolubabalo M
1 reviews | Active since May 2020
23 May 2020, 10:35
Capitec bank *****
My mother was ****** her last money at capitec by ******** in February till today capitec has not yet contacted or refund her while other banks payback their clients should ***** case be opened and investigated. How many people should loose their savings while trusting the bank with them.
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Replies (2)
Capitec Bank's replyOfficial
25 May 2020, 09:22Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 May 2020, 09:22
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
29 May 2020, 15:45Good day
Feedback was provided to the client.
The complaint is now closed.
Kind regards
Capitec Bank
Feedback was provided to the client.
The complaint is now closed.
Kind regards
Capitec Bank
Capitec Bank's reply29 May 2020, 15:45
Official
Good day
Feedback was provided to the client.
The complaint is now closed.
Kind regards
Capitec Bank
Feedback was provided to the client.
The complaint is now closed.
Kind regards
Capitec Bank