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Adriaan D

1 reviews | Active since Mar 2019

19 Mar 2019, 10:32

CAPITEC BANK *****

Good day Thank you for the reply, but the problem is still not sorted. Some one dit phone my fiance, but nobody came back and let him know what is going after he give Capitec the advidavitte and the case number from the police. I received an email from my bank ABSA to let me know what was going on, but up till now not even a phone call to my fiance to let him know what was the outcome from his claim for the ****. I just can not understand that the same company/ individual close the account after he took our money, and then just open at the same branch another account in the same name again after we reported as a ****. AND WERE IS CAPITEC....... Looks like they are in with this ****. ******* BANK DETAILS THAT WE USED - Starline Motors, Capitec Bank. Acc: ********** 430, Branch: 470010. ******* NEW ACCOUNT - Starline Motors, Capitec Bank, Acc: ********** 025, Branch: 470010

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Replies (2)
Capitec Bank
Capitec Bank's reply19 Mar 2019, 14:34
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 I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention. 

Complaint Management
Capitec Bank
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Adriaan D's update02 Apr 2019, 10:34
Reviewer Update
Mr Tando Mfengwana, I send you all relevant documentation again after we received your email, and still after we received the mail to say that you receive it we did not hear from you. I attach you mail to see for every body to see that nothing is still not been done or reply on. Good day Mr Davel Our forensics department could not trace any legal paper that were provided to them. Please resend case number and sworn affidavit. Should you have any further queries, please do not hesitate to contact me. Kind regards Tando Mfengwana Complaint Management Officer Complaint Management ________________________________________________________________________________________________ Good day Thank you for your e-mail to Complaint Management, personal acknowledgment will follow within 24 hours. Please provide the following reference number in all future correspondence: ********** 3 Kind regards Capitec Bank