Capitec Bank *****

How is it possible to go in the cornubia bank 1 day nd get ****med for every cent a couple of hours later, Iv been in the 16th of March to change my surname and they were having a network problem, they pushed me from pillar to post scanning my documents, loading but saying not excepting, somewer in that time my info was leaked out, got in Thursday afternoon the 17th nd changed my surname only to get home to get a ********** but was scared to open it Friday 18th at 9.20 am I got ****med for every cent in my bank account, they said they were calling from capitec bank. How is this possible now I'm the villan instead of been the victim Al I want from the bank is my moneys or else I'm going further with this issue Is there some1 out there that can help please reply here Thank u RGM