Capitec Bank *****.

I am so disappointed in capitec Bank, Money was transferred from my secondary account without my consent and capitec is saying they can't refund me as the ********** have already withdrawn the money from the account they transferred to. They also claim the person knew my pin which I never gave anyone my pin number nor share it with anyone. How safe are we if someone can just do transfers in your accounts. I have opened a ***** case as suggested buh they claim its my fault cause the person knew the pin which doesn't make sense to me as I had never shared a pin with anyone.