Capitec Bank Forex veeery slow to respond

Item: Capitec Bank
Rating: 1
Author: Abeda D

Capitec Bank Forex does not respond to calls and emails. I called for two days on 9 and 10 Dec 2021 and emailed them. No one answers the phone. Please hire more staff to cope with Covid conditions.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

10 Dec 2021, 08:38

Good day Abeda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards Capitec Bank

Capitec Bank's reply10 Dec 2021, 08:38

Official

Capitec Bank's replyOfficial

18 Feb 2022, 21:51

Hi Abeda

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply18 Feb 2022, 21:51

Official