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Shimmy N

1 reviews | Active since Jul 2021

05 Jul 2021, 20:10

Capitec bank Forensics victimized in a very big manner

Good evening

I am deeply disappointed with capitec bank for freezing my account under instructions from Nedbank as someone attempted to ***** my ID so my question is how does Nedbank send a capitec to freeze my account for something that I was not even made aware and I'm also a victim from this attempted ***** that took place year 2020 February now I can't receive my salary,my policies lapsed,medical Aid they didn't receive anything,my capitec insurance it's in arrears,my credit cards are not paid,I dnt even have a taxi fare,I didn't pay rent due to the fact that my life is a living hell so I'm sorry but I'm taking this to the media capitec bank has put me through hell this tym I'm on medication which it's either I use my medical or pay cash but how do I do that while access of money to my personal bank account it's blocked why is this how capitec treat their clients,I'm very disappointed in you u took it far this tym and u also hires a staff that shouts us instead of them understanding our concerns they just go all out to bring out negative attitude for example Tanya Deklerk I'm so disappointed and I have been using the account for 5 years no I had never had problems with it and even the finger print used is mine so why they hell wud u guys freeze my bank account not even inform me so that I open a bank account with another decent bank like I'm very hurt. On top of that I'm going through all this as a victim kindly email me @ ***

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2021, 21:04
Official
Good day Shimmy 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank