Capitec Bank Episode 2

This is a follow-up from a previous review. The agent that dealt with the previous review concluded it without finalising the outcome I requested. It does not help emailing Capitec on either their ClientCareCentre or ContactCentre email addresses as one simply does not get any form of response, either automated or other from them. Maybe they should list on their website that it is much quicker to get hold of them through HelloPeter.com than in other normal ways, which is now in my opinion just a smoke screen to create the illusion that they do care. I refuse to contact them telephonically as there is no written record of what is discussed.

Dealing with Capitec is really, really frustrating and I honestly do not know what more humanly possible I can do to keep calm and collected about this issue.