Capitec Bank

Worst bank ever!!!!! We have been planning a trip to New Zealand and went to the bank to ensure all our banking was in order so we could have access to our money while on holiday. We have been here a week and we STILL can't access our account. Banking card won't work, so we installed Google Pay. That did not work, bank told us merchant ID for this app is incorrect so we must install Samsung Pay. Same thing happened. Then they told us to apply for a FOREX account so we could transfer money from SA to a NZ bank account. The application takes 3 DAYS to process!!!!! Even paypal account link to bank account won't work.

Everytime we contact them, they just don't seem to know how to fix the problem.

So we are stuck in another country with a bank account we can't access and a bank that can't help us fix the problem. 7 days later and we are still fighting to get OUR money. There has to be a way to solve these issues quickly. People can't be expected to wait this long for a solution!

Just terrible, terrible service.