1 reviews | Active since Aug 2016

04 Mar 2021, 21:23

Capitec Bank Double Transactions

I have been experiencing double transaction from capitec bank. I called yesterday and the problem was resolved and today they did same thing again and I cant keep on calling the customer service and be on the line for more than 20 minutes wasting my airtime with no Help....

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Replies (3)
Capitec Bank
Capitec Bank's reply05 Mar 2021, 08:48
Official
Good day Katleho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply08 Mar 2021, 10:57
Official
Good day Katleho

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank 

's update08 Mar 2021, 17:31
Reviewer Update
Thank you very much. I glared matter was resolved.