SM
Sello M
1 reviews | Active since Aug 2021
19 Aug 2021, 19:26
Capitec Bank double debit
Hello Peter, I have a loan with Capitec Bank that I am 3 months late with payment because I lost my job this March 2021. I reported my unemployment to the bank and arranged to pay what I can from R200 upwards until I get I get a job again, and indeed I got a new job two months later, in July 2021. My debit order resumed back to R1300 a week, and I was given 3 extra months to pay but this evening they deducted double on my loan installment. What can I do to resolve this, I got rent, food and transportation coming up next week?
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Replies (1)Capitec Bank's replyOfficial
20 Aug 2021, 05:59Good day Sello
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Aug 2021, 05:59
Official
Good day Sello
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
