RF
Rob F
1 reviews | Active since Mar 2009
30 Nov 2021, 13:55
Capitec bank don't want my business
I am on permanent ill health, employed by SAA Tecnical. I app**** for a credit card with my bank (Capitec) and they rejected my application because my paysheets do not have a header or footer with the company's name or logo on. I forwarded them one with SAA 's HR stamp on. Still they reject this. How pathetic that they cannot match my nett pay from these paysheets with my bank statements. What a **** excuse. I will not be investing my pension 1/3 lumpsum with them soon. Capitec, if you want loyalty get a dog.
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Replies (2)
Capitec Bank's replyOfficial
30 Nov 2021, 13:59Good day Rob
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Nov 2021, 13:59
Official
Good day Rob
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 19:02Hi Rob
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:02
Official
Hi Rob
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank