BM
Buiswa M

1 reviews | Active since Jan 2025

13 Feb 2025, 20:48

Capitec Bank does not treat their customers right

It's my second time writing about an awful service from capitec bank. My mother passed away on the 23rd of January and I made a funeral claim on the 27th January till today capitec bank has not paid my claim. I went to a capitec branch today they are always making a follow up on my claim.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Feb 2025, 07:01
Official
Good day Buiswa M. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.