Capitec Bank - Dissapointing!

Money was taken out of my account by a Company called MaxCFD on the 11 of December 2017. I realised later that day that these are ********. I approached my bank (Capitec) to request a refund. Was told they will charge R120 for the recall and it will take 7 to 14 working days. No response from anyone from the bank and a nonexistent Forensics Team, their number can ring for days on end! After many emails, calls, visits to the bank, finally chatting to a consultant on Facebook, and 2 months later, I was told it looks like my money went into a Standard Bank account. They cannot provide the bank account number it went to and I must approach Standard Bank. My bank could not help me imagine what the response is going to be from Standard bank?? In the meantime, the ******** are long gone with my money!