NM
Neo M
1 reviews | Active since May 2024
21 Apr 2026, 20:55
Capitec Bank Disk renewal.
It's actually ZERO STARs. Pathetic service even after numerous attempts to have my issues resolved. It's over 2 weeks and still no car disk.
Helpful (0)
Replies (3)0
Replies (3)Capitec Bank's replyOfficial
21 Apr 2026, 22:37Hello, you are through to Samantha. Good day, thank you for sharing your experience. I am really sorry to hear how frustrating this has been for you, especially after waiting more than two weeks without receiving your car licence disk.
I understand your disappointment and I truly appreciate you bringing this to our attention. Unfortunately, we are not able to track or resolve car licence disk renewals on this platform. These requests require direct follow‑up with the relevant team handling disk renewals.
To ensure this is resolved as soon as possible, please do one of the following:
Visit your nearest Capitec branch with your ID and proof of payment, or
Contact Capitec Client Care on ***so they can check the status and escalate where needed
Your feedback is important to us, and we do apologise for the inconvenience you have experienced.
Capitec Bank's reply21 Apr 2026, 22:37
Official
Hello, you are through to Samantha. Good day, thank you for sharing your experience. I am really sorry to hear how frustrating this has been for you, especially after waiting more than two weeks without receiving your car licence disk.
I understand your disappointment and I truly appreciate you bringing this to our attention. Unfortunately, we are not able to track or resolve car licence disk renewals on this platform. These requests require direct follow‑up with the relevant team handling disk renewals.
To ensure this is resolved as soon as possible, please do one of the following:
Visit your nearest Capitec branch with your ID and proof of payment, or
Contact Capitec Client Care on ***so they can check the status and escalate where needed
Your feedback is important to us, and we do apologise for the inconvenience you have experienced.
Capitec Bank's replyOfficial
21 Apr 2026, 22:41Is there anything else I can assist you with before we wrap up?
Capitec Bank's reply21 Apr 2026, 22:41
Official
Is there anything else I can assist you with before we wrap up?
Capitec Bank's replyOfficial
21 Apr 2026, 22:43Should you need any other assistance please contact us anytime.
Did you know you can easily check your balance using WhatsApp .
It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
Capitec Bank's reply21 Apr 2026, 22:43
Official
Should you need any other assistance please contact us anytime.
Did you know you can easily check your balance using WhatsApp .
It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
