CAPITEC BANK DISGUSTING SERVICE AND ACCUSATIONS!!!

This was my message to Capitec Customer Complaints department a few moments ago - absolutely the most disgusting treatment we have ever received from anyone anywhere:

Good day

I would like to make a very serious complaint about one of your staff members, a heavy set black lady working behind counters 1 & 2 today in your Mall of the South branch.

This morning my partner and I went to the branch to open an account - we were given ticket number 004. The screen then said “counter 1 now serving ticket No. 004 and so we went to the counter and politely said “hi, how are you” to which this very rude woman rep**** “fine!” - We then proceeded to tell her why we were there and she again very abruptly said, “go sit down you will be called!”

So we said "but we were called” and she then accused us of lying saying “no, the screen did not say that!” I said “ we are not blind and we are not lying and how DISGUSTING that you should accuse a potential new customer of talking ******* - and treating them so badly.” She persisted in arguing with us but we walked out.

It is of course DEPLORABLE that potential new customers or ANY customer gets such disgusting treatment and accusations from your staff!

This incident is going onto Hello Peter and I will be sharing this appalling experience on Facebook and with my over 6000 professionals on LinkedIn - passionately discouraging them form EVER dealing with your organisation.

DISGUSTED!