Capitec Bank DISGUSTING CLIENT SERVICE!!!

Capitec bank was so quick to call me about the Hello Peter post and yet it has been well over a month and they still have not resolved my initial issue. Their customer service is absolutely disgusting, I went to one of the branches and one of the consultants there told me she can not help me as she is not trained on the capitec system she asked me to call the help contact center and when i did i was put on hold for over 30 minutes mind you their number is not toll free.