CAPITEC BANK DISC RENEWAL

On Monday 24 June 2024 at 12:49 I renewed my disc using the Capitec bank app. WORST MISTAKE EVER!!

On Thursday the 27th I spoke to Pusseletso Chabel from Capitec to follow up and she advised me that she is unable to assist on her side and directed me to Skynet Couriers

When I contact Skynet couriers they advised me they are unable to assist with out a waybill which Capitec Bank is supposed to supplier

When I contact Capitec bank they advised me that they are merely a 3rd party to the deal I should contact The Road Traffic Management Corporation (RTMC) myself directly and RTMC says I must speak to CAPITEC. Siphokazi Shiburi from Capitec Call centre could not be bothered at all and kept on reintegrating how they have nothing to do with the Licence disc while they are the ones that took my money when I did it on the THEIR APP. It's a cat and mouse game and I'm the one who is the loser here because I don't have a disc and Capitec took my money but can't help

CAPITEC BANK IS INCREASINGLY GETTING SLOPPY WITH 0 CARE FOR THEIR CLIENTS.

I have a long drive on Wednesday and I don't even know if I will have a disc.

CAN I PLEASE HAVE MY MONEY BACK SO I CAN JUST GO TO THE POST OFFICE THE OLD FASHION WAY

I SUGGEST EVERYONE SAVES THEMSELVES THE HEARTACHE AND JUST GO PHYSICAL DO YOU DISC YOURSELF.