Capitec bank disappointment

Dear Hellopeter

Im writing this email sadlyand deeply disappointed due to the lack ofservice from capitec bank regarding my complain.

I wrote to you early last month requesting a review from capitec bank since my account was frozen 4 years ago.Capitec bank rep**** saying that their official will be in touch the next day.That email was the first and last communication they made couse since then no official made any kind of contact with me.I hopefully waited for days as now it's the third week bt still nothing.This is so frustrating and devastating since this matter concerns my money and the account was blocked or frozen without my knowledge as they never contacted me. Capitec bank is a well known financial service provider so it's starting to be confusing them being unreliable like this.

I will be very grateful if they can attend and resolve this matter quickly before i seek help from other professional platforms

Your Sincerely

Khanyisile Busisiwe Mkhize.