Capitec Bank ***** department

It’s with a heavy heart that I am writing this review about Capitec Bank, they have been a good bank for the last 2 years or so.

Two days ago, I was ****med out of money and I contacted Capitec Bank ***** department and told them my story and the account number that my money went to. They simply told me the account which my money went into there is no funds, so they cannot give me my money back and all they simply did they blocked the ****mer account and didn’t give me the information and was told to open.

It is sad that other banks actually go the extra mile and reimburse the client’s money but Capitec bank simply shrugs their shoulders and say sorry, I need to open a case at the police station, but how to I do that if I do not have the information of the person.

So, I started warning everyone about this ****mer and what they do and was told but Capitec should have reimbursed me.

It is with a heavy heart that I am moving my personal banking back to FNB, where I know at least they are on that level of assist the customer.

So please Capitec, help a loyal customer out.