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LM
Lerato M

1 reviews | Active since Jan 2019

05 Apr 2020, 08:41

Capitec bank debited my acc and called it adjustment collection!

Hi Capitec collected all my money I was left with and the transaction is called adjustment collection what does that mean, 1. we are currently on lock down 2. my account is on zero! Please advise Im so irritated

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Replies (3)
LM
Lerato M's update06 Apr 2020, 08:02
Reviewer Update
IS SOMEONE FROM TO CAPITEC GOING RESPOND I WANT MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Capitec Bank
Capitec Bank's reply06 Apr 2020, 10:32
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply07 Apr 2020, 14:56
Official
Good day  

as per our telephonic conversation , I trust that the matter   was resolved 

kind regards 
Capitec Bank