GK
Gerrie K

1 reviews | Active since Mar 2026

04 Mar 2026, 08:38

Capitec Bank

I have been trying since end of December 2026 to open a new business account for my business and have uploaded all the required documents on the system, via email and went into the branch in three rivers Vereeniging. Tried again in January to submit my details to open the account and again in February 2026 and yesterday the 4 of march and today 4 of march and every time the system either says your application has expired or an email send to you with a number to put in the reference to continue the process all over and over again and again. I will definitely not open or refer any of my friends, family members or business clients to this useless bank.

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Mar 2026, 10:45
Official
Good day Gerrie, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
Capitec Bank
Capitec Bank's reply11 Mar 2026, 10:50
Official
 
Hello Gerrie

With reference to our telephone conversation/ email correspondence. 

I trust that you satisfied with the outcome.  We have proceeded to close your complaint. 

Kind regards, 

Capitec Bank