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Esther N

1 reviews | Active since Dec 2023

29 Dec 2023, 10:34

Capitec bank customer service turnaround time

@capitec bank, I lodged and incident of cash deposit on the 19th. (An amount of 10k) today marks day 7 and the bank still doesn’t have feedback. Their 24-48 hours changed to 7-14 working days.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Dec 2023, 10:57
Official
Good day Esther N

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank