PC
PC C
1 reviews | Active since Jul 2018
15 Oct 2020, 09:33
CAPITEC BANK CUSTOMER SERVICE STINKS
Been at CAPITEC GEZINA Pretoria, for over an hour to deposit money. BOTH ATMS ARE OUT OF ORDER AND OF COURSE ONE CANNOT DEPOSIT INSIDE THE BANK!! Not one bank assistant will come outside and explain what is going on!! HORRIBLE CUSTOMER SERVICE! THIS IS RIDICULOUS
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Replies (2)
Capitec Bank's replyOfficial
15 Oct 2020, 11:50I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Oct 2020, 11:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Oct 2020, 17:13Good day PC C
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply20 Oct 2020, 17:13
Official
Good day PC C
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank