CAPITEC BANK CUSTOMER SERVICE IS WORSE THAN A TOILET.

Capitec bank is the most useless Bank in South Africa. today, i went to put fuel in a petrol station, and then my card was declined, via TAP, and again via normal card transaction. This is the secound time in about 3 months, that Capitec bank, blocks my card, with no reason whatsoever. I went to put petrol in my car, then i presented my card, which was declined via TAP. i asked to insert it, then again it was declined. now after putting petrol in my car, Capitec blocked my card, for no reason that i know. i was stuck at a petrol station, wit feul in my car, and i cannot pay for it. this is the 2n times in about 3 months that Capitec does this to me. i called Capitec bank. spoke to Natasha, which was more useless than a statue, and even keept quite when i explained to her that im stuck in a petrol station, where i had feul in my car, but my card is not working. but guess what? as expected, she was not helpfull at all. i asked to speak to her team leader, and i had to wait for more than 13 minutes, where she eventualy came back and saif she will put me through to a team leader. when she put me through, the line went dead. well, i was not surprised at this, because Capitec bank has the worst customer service in the whole world. for the secound time in about 3 months, im stuck in a petrol station, where i put feul in, and Capitec decides at their own will to block my card. i cant tap, i cant swipe. then i call capitec bank to unblock my card so i can go. but to my horror, their customer call centre consultants, are not actually willing to help me. i then ask to speak to a team leader, where i have to wait for over 20 minutes to speak to a team leader. after waisting my time and my airtime money, im told all team leaders are in a meeting. i aske to speak to the manager of the team leaders, which i am tols are also not available. so what is the use of Capitec customers service????????????????????????????????????????????????????????????? they never have a team leader or a manager available, no matter which day, no matter which time. i,m stuck at a petrol station, where thet want their money for the feul. which is rightfull, and Capitec is not even wiiling to help a customer ovf over 10 YEARS, . i had to go beg for money from total strangers, i even offered to sell my watch to raise the money to pay for the feul. and still Capitec does not care about their customers. I WANT TO KNOW FROM CAPITEC BANK, WHY WAS MY CARD BLOCKED? WHY WAS I NOT ALLOWED ACESS TO MY MONEY? WHY DID IHAVE TO EMBARRES MY SELF AND BEG FOR MONEY FROM STRANGERS? WHY HAS THIS SAME **** REPEATED ITSELF IN THE LAST FEW MONTHS? WHY? WHAY? IS CAPITEC SO USELESS IN THEIR CUSTOMER SERVICE, WHERE THEY NEVER, NEVER HAVE A TEAM LEADER OR MANAGER AVAILABLE TO HELP THEIR CUSTOMERS????????????????????????????????? CAPITEC IS QUICK TO CHARGE US FEES ON OUR ACCOUNTS FOR THIS AND THAT, BUT THEIR OFFER THE WORST CUSTOMER SERVICE EVER. I LOST MONEY ON AIRTIME CALLING CAPITEC BANK., I WAS HUMILATED, ENBARRESED , FELT LIKE A BEGGER, FELT LIKE AN ASSHOLE, BEGGEING FOR MONEY, BECAUSE CAPITEC BANK BLOCKED MY CARD FOR NO REASON. THE FUNNY THING IS, I HAVE ENCURRED EXPENSES TO SORT THIS OUT, WHERE CAPITEC WILL NOT COMPENSATE ME BACK, BUT STILL CAPITEC BANK WILL MAKE MONEY OOF OUR HARD EARNED MONEY, THAT IS NOT FAIR. I URGE THE PUBLIC OUT THERE, TO RATHER GO TO ANOTHER BANK, AS CAPITEC IS USELESS, THEY TAKE YOUR MONEY, THEY MAKE YOU LOOSE MONEY BY CALLING THEM, AND THEY DO NOT CARE.... THEY ARE WORSE THAN A TOILET. PLEASE...PLEASE.... I ASK CAPITEC BANK TO NOT CALL ME..., DO NOT EVEN REPLY ON HELLOPETER, AS I KNOW FROM EXPERIENCE, CAPITEC WILL COME UP WITH LIES AND EXCUSSES . THE BOTTOM LINE IS CAPITEC BANK IS GLAD AND QUICK TO TAKE TO HARD EARNED MONEY... BUT WHEN YOU LOOSE MONEY WITH THEM, THEY IGNORE YOU LIKE A PIECE OF ****.. THIS IS THE SECOUND TIME IN ABOUT 3 MONTHS I GET SO HUMILATED AND EMBARRESED BECAUSE OF CAPITEC BANK. LETS RATHER BOYCOTT CAPITEC BANK AND MOVE TO ANOTHER BANK CAPITEC BANK IS SO USELESS, AND THEY MAKE YOU LOOSE YOUR HARD EARNED MONEY TO CONTACT THEM. TO SOLVE A PROBLEM THEY CREATED. BUT THEY ARE QUICK TO PENALIZE YOU WHEN ITS YOUE MISTAKE. PLEASE....PLEASE... I ASK CAPITEC DO NOT CONTACT ME EVER AGAIN. I WILL CLOSE ALL MY ACCOUNTS TOMOROW. CAPITEC DOES NOT NEED ME...AND I DO NOT NEED THEM.. CAPITEC BANK CAN GO TO HELL...................................